CCECOMPANY INDEXPublisher contact

COMPANY CONTACT REFERENCE

Duke Energy

Customer Service Number

PUBLISHED PHONE CONTACTTOLL-FREE

Customer service — Carolinas

1-800-777-9898
US
Call Duke EnergyAll contact options
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Toll-free within the listed calling region. Mobile airtime or international charges may apply.

An independent company index. CCE Company Index is not Duke Energy’s customer service team. Listed company numbers connect to the named company, not this directory.

01

Choose a contact route

Match the department and calling region to your request.

02

A little preparation helps

Keep sensitive details within the company’s secure channels.

Reach the appropriate Duke Energy team through the company-published links below. Find the product model and serial label before asking about a part or repair. Choose the route that matches your purchase, service and calling region.

  1. Find the product model and serial label before asking about a part or repair.
  2. Distinguish a household product from a commercial model before selecting a service line.
  3. Describe the symptom and any displayed error without attempting unsafe repairs.
03

Community experiences

Read and share first-hand experiences with Duke Energy.

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Do not include booking references, account numbers, payment details or someone else’s personal information.

Submitting a review does not contact the company or open a support case. Reviews are published after moderation.

04

Source notes

Original company pages are the reference for current details.

Contact dates refer to the individual source check, not a test call. Hours and services can change. Editorial text updated 2026-10-12. Read our methodology.

05

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